September 15, 2011 by Gail
Filed under VPL
Ever remember the first time you put a ding in your new or thoroughly-used car, and specifically, your over-the-top reaction to that? I do. I recall thinking something absurd like, “I’m going to die a thousand deaths” or that I’d faint, my car would roll backwards over me and in an act of vehicular retribution […]
September 14, 2011 by Gail
Filed under VPL
Pundits talk about transformation as if, at best, it’s something we acquiesce to because there is no other choice. Not true. Kicking and screaming are also features of personal growth, as are denial and in some people, a defiant ‘digging-in-of-the-heels’ too.
June 27, 2011 by Gail
Filed under VPL
How easy is it to stand on a soapbox and to rant and rave about this or that, or one thing or another? From time to time, I’ve wondered how easy it is to keep that up without feeling it’s all just falling on deaf ears. How do you quantify the effects of a rant […]
Tags: became so popular that they made the Square a public speaking area, celebrity, city Council tried to have him arrested, cog in the system, CogNition, comicStyle, digital interface techies, does not provide the complete sense of immersion and effective communication for humans, earthquake tremors in Christchurch, evaded the compulsory census, falling on deaf ears, Featured Content, Gail Penney, he confronted Telecom over the colour of public telephone boxes, heckled kiwi Christian evangelist Ray Comfort, How do you quantify the effects of a rant or rave in terms of its usefulness to the rest of society?, human connection, Ian Brackenbury Channell, Ian Brackenbury Channell aka The Wizard of Christchurch, Ideas worth spreading, interacting through displays and speakers using symbols (words), judgements, lifeStyle, main blog, mindStyle matters, New Zealand's social landscape, oddballness, past the skilful debate, penneylane, penneylaneonline, played for the local rugby team, props to the things in life that really matter, smell and taste to deeply and emotionally communicate with others, Soapbox rants and raves, speaking from a ladder in Cathedral Square, stand on a soapbox and to rant and rave, Ted Talk, The Wizard of Christchurch, tirades and tantrums, touch can best transmit the intended mind and provide them with intrinsic information relating to analogical communication, turnStyle, use senses such as touch, VidStyle, what matters, www.penneylaneonline.com
June 25, 2011 by Gail
Filed under VPL
Nothing says rude to me more than a seemingly eloquent backhander from a so-called ‘professional’ who thinks they’re superior because they hold a degree in a field I don’t. It doesn’t matter to me personally how much tertiary education or higher learning a person has if they lack any sense of common decency or manners.
Tags: a backspin on the ball to place it just over the net, a drop shot, a passing shot, advocacy, better ways to communicate, bottomline dweller, comicStyle, empathic, fall from your high horse, Gail Penney, get the measure of your opponent, gracious, human rights, in context, lady-lobber, legal expertise in a matter, Legal rights, lifeStyle, main blog, mindStyle matters, penneylane, penneylaneonline, position, pragmatic, professional, professional behaviour, proven legal competence, second opinion, Superiority, tertiary education or higher learning, turnStyle, valid questions around a concern, Very Penneylane, VidStyle, VPL, VPL is short for Very Penneylane. Everyday lessons from life, waived her rights for confidentiality, what's the payload?, www.penneylaneonline.com
April 4, 2011 by Gail
Filed under VPL
Anyone who knows me well, knows customer service is a deal breaker for me. It’s the difference between whether I’ll come back or not. Whether I’ll tell my friends it’s worth their while or not. There’s no rocket-science in GOOD customer service but there are consistent, courteous and calculable features of how that’s done well.
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